Free shipping applies to all local Hawaii orders. Domestic orders $25+ will receive free shipping. International orders are subject to special rate.

US Postal Service Shipping

All orders are shipped via US Postal Service. Estimated shipping time is from 3 – 7 business days.
Please allow 1 – 2 business days of handling time.
Free shipping offered for all orders over $25.00. Standard USPS and International shipping rates apply for all other orders.

Shipping Issues

Please report any issues with your package to us ASAP.
After your order has been shipped, you will receive a shipping confirmation email. A tracking number will be available for you to track your package.
If you don’t receive your package in 7 business days after your shipping confirmation email. Please email us below, with your name and order number.

Damaged or Missing Package

All orders at The Tea Farm are insured. If we are unable to confirm delivery of your package in 15 Business days, or arrived damaged. Please take pictures and send it to us.
We will ship a new package out to you ASAP. We thank you for your patience for any delays.

Package issues? Contact us!

Your Name*

Your Email*

Order Number*